Do you have technical questions or need support?
We provide help through personal advice and professional remote access to your worker assistance systems.
Please note: The response time and prioritization of your request depend on the agreed service level agreement. With a maintenance contract, you benefit from guaranteed response times and significantly faster processing by our technicians.
We will be closed from December 22, 2025, to January 6, 2026.
For our customers with a maintenance contract, an on-call service is available by telephone on +49 721 570 44 95 70.
Help through maintenance contract and remote access
Support request